Need to get in touch with the Wild Card over the festive season? Take note of the Wild Card Call Centre’s operating hours.

The Wild Card Call Centre assists with all queries about the Wild Card Programme – your passport to more than 80 parks and reserves. Call them on +27 (0)861 46 9453 for information on Wild Card purchases, renewals or other questions. If you want to buy or renew membership, visit the Wild Card online portal on the SANParks website.

For most of December 2019, the Wild Card Call Centre will operate the normal hours: Monday to Friday 07:30-16:00 and Saturday 08:00-13:00. On days falling between the December public holidays, the call centre will have limited hours. If you are travelling over December, make a note of the call centre’s festive season hours.

Festive season hours

16-12-2019 CLOSED
17-12-2019
(07:30-14:00)
18-12-2019 (07:30-14:00)
19-12-2019 (07:30-14:00)
20-12-2019 (07:30-14:00)
21-12-2019 CLOSED
23-12-2019 (07:30-14:00)
24-12-2019 (07:30-14:00)
25-12-2019 CLOSED
26-12-2019 CLOSED
27-12-2019 (07:30-14:00)
28-12-2019 (07:30-14:00)
30-12-2019 (07:30-14:00)
31-12-2019 (07:30-10:00)

Public holidays

Take note that the Wild Card Call Centre will be closed on these public holidays: 16, 25 & 26 Dec 2019, 1 Jan 2020.

The Wild Card Call Centre will resume normal working hours from 2 January 2020. If you have queries, send an email to [email protected].

Wild Card questions

If you have questions about the Wild Card during the holidays, check out our Frequently Asked Questions.