Not receiving South Africa’s foremost conservation and wildlife magazine? Don’t miss out on any wilderness action – make sure you’ve got these boxes ticked.
• It may be that your membership is expired. To confirm validity of your membership, check the expiry date included in your newsletter or login to check your status.
If you’re not getting the newsletter, subscribe now.
• It may be that your postal address is incomplete or contains a small error. To ensure your address is correct on our system, please login to verify and update your details.
To request back copies of magazines not received, send an email to [email protected] (subject line: Magazine not received) with the following information:
- Wild Card number
- Postal address
- Issues not received (check the list of recent issues)
Important note on postal addresses
The postal code must correspond with the last address field. Do not enter the name of the town/city/municipality if this has a different code to your suburb.
WRONG
PO Box 113
Menlyn
Pretoria
0063
[The postal code 0063 refers to Menlyn. However, the last field lists Pretoria (postal code 0001). There is therefore a mismatch between the last address field and the postal code.]
RIGHT
PO Box 113
Menlyn
0063
Need to update your address?
Send an email to [email protected] (subject line: Update address) with your correct details. Always include your Wild Card number when communicating about your membership.
Hi I have not received the winter addition of the Wild Magazine.
I have checked my postal address on the system which is correct.
I have successfully received copies of previous additions
My wild card membership number is 00324983
Regards
John
Good day John. Thank you for your comment and apologies for the inconvenience. Please send an email to [email protected] with your name, Wild Card number and postal address. Thank you and regards, Wild.
Wild Magazine.
Good morning
I am a new member and did not received my Wild Magazine.
Thanks Rachel
Good day Rachel. Thank you for your comment and apologies for the inconvenience. Please send an email to [email protected] with your name, Wild Card number and postal address. Thank you and regards, Wild.
Ons het in April 2018 by die Kruger Wildtuin aansoek gedoen vir ‘n Wildkaart (en betaal).
het nog geen bevestiging of kaart of enige tydskrifte ontvang nie
I did not receive my Magazine or my letter of confirmation that I renewed my membership
Hello Theo. Thank you for your comment. Please send an email to [email protected] with your Wild Card number and postal address so that we can look into the matter as soon as possible. Thank you for your patience and apologies for the inconvenience. Regards, Wild.
I am still waiting for my new wildcard we paid for in the Kruger.
Good day. Please give the Wild Card Centre a call on 0861 46 9453. Kind regards, Wild.
Hi, I have applied for a card in September and still waiting on my card. Is this the reason why I have not received my magazine?
Regards
I have not received the Spring edition.
My Membership No. is: 2372414
I have the same problem as most of the members. Paid for my membership but have not seen a wildcard at all nor a magazine?
@Johan Lubbe, we have sent you an email to resolve the issue of non-delivery.
Ek het ook Oktober al betaal en ook nie ‘n kaart of tydskrif ontvang nie.
Goeiedag Pine. Ons het u kommentaar met ‘n e-pos beantwoord. Groete, Wild
Hi, Ordered wild cards in july still waiting for them , also no magazines
Peter
Hi Peter, thanks for your enquiry. Please send us an email with your full contact details to [email protected] and we’ll assist you in getting this resolved.
I have not received my magazine.
Thanks for your enquiry Mr Erasmus. Could you please email [email protected] with your full address and a list of the issues you’re missing?
I have submitted three e-mails for not receiving my hard copy. Not even an answer was forthcoming.
Hi Mr Hugo,
We apologise for the inconvenience. We have forwarded your request on to our team and will be in touch shortly to arrange mailing of the magazines. Could you please send us an email at [email protected] with your full contact details so we can confirm we have the correct ones on record?
Regards,
The Wild Digital Team